Delivery & Return
For specific products from China and Dubai, you can select your preferred delivery date & time for an additional fee.
Delivery options available via air or sea freight for China & Dubai
Delivery Options
Enjoy free shipping on all products from our Tanzania Store, Kariakoo Store, and Ubungo Store.
Nusu Bei Group offers a variety of shipping options to meet your needs: for products that are in Dubai & China Store
- Affordable shipping for goods from China
- Express delivery for faster service
- Sea freight for larger or more economical shipment
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up your order at the checkout area or have it delivered to your door.
Items in Tanzania Store
| Same-day delivery: Get it today! Available for Dar es Salaam & nearby regions. | |
|---|---|
| Orders any amount: All day delivery. Order anytime: | FREE |
| Orders in Dar & nearby region : All day delivery(same day). Order anytime: | Free |
| Weekday & Winked order 24hrs | Free |
| Next day delivery: Get it the next day, 7 days a week (for locations outside Dar es Salaam, other regions, and nearby countries). | |
|---|---|
| All-day delivery: Order 24hrs. Available for all regions with a small transport fee. | From 10,000 Tzs |
| Get it the next day, for locations outside Dar es Salaam, other regions, and nearby countries. Available with a small transport fee. | From 10,000 Tzs |
Products in the Tanzania Store refer to items that are in stock and ready for shipment. These are products that are available for immediate delivery.
Items in China & Dubai Store
| Make your order for items from China and Dubai, and wait for delivery. | |
|---|---|
| All day Delivery from 7am - 8pm. Order anytime(24hrs): | From 10,000 |
| Choose your product, or contact our team to help you select from Dubai or China, and then wait for delivery. | Free |
| For products from China and Dubai, place your order and wait for the product to arrive, then it will be delivered to your location. | |
|---|---|
| All-day delivery: Available; once the product arrives, it will be delivered to your location. (For Dar & Nearby regions) | Free |
| All-day delivery: Available; once the product arrives, it will be delivered to your location. (For regions outside Dar es Salaam and other countries) | From 10,000 Tzs |
Products in the China and Dubai Stores refer to items that are available for shipment from our China and Dubai locations. These products can be delivered to you based on your selected shipping method.
Exchange or Return of Goods
Customers have the right to terminate the contract within 14 days of purchase if the product is of good quality. To maintain this right, the product should be kept in its original condition. If the product is damaged through no fault of the customer, they still have the option to terminate the contract. A decrease in value from unpacking or checking the product’s functionality does not prevent the consumer from requesting a return. However, any physical damage to the product will not qualify for a return.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the NUSUBEI GROUP store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation. Or product exchange.
NUSUBEI GROUP – Your Trusted Store for Household Appliances & Electronics
At NUSUBEI GROUP, we offer a seamless online shopping experience for high-quality household appliances and cutting-edge electronics. Our store is designed to provide you with the latest products that combine innovation, efficiency, and affordability.
We believe that great shopping isn’t just about products—it’s about trust, reliability, and exceptional customer service. That’s why we ensure clear communication, a smooth purchasing process, and timely delivery.
Shop with confidence at NUSUBEI GROUP, where quality meets convenience!
